Shipping policy
SHIPPING POLICY
Processing Time Orders are typically processed within 1-2 business days. Please note that processing times may be longer during peak periods or promotional events.
Shipping Methods & Delivery Times
United Kingdom:
- Standard Delivery: 7-10 business days
- FREE delivery on orders over £100
European Union:
- Standard Delivery: 7-11 business days
- FREE delivery on orders over €175
International (Outside EU):
- Standard Delivery: 7-17 business days
Delivery times are estimates and begin after your order has been processed and dispatched. Delays may occur due to customs processing for international orders.
Shipping Costs Shipping costs are calculated at checkout based on your delivery address. Free shipping thresholds apply as stated above.
Delivery Address Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Customs & Import Duties For international orders, customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in our shipping costs.
Lost or Damaged Parcels If your order arrives damaged or goes missing in transit, please contact us at sales@infiniteeclothingltd.co.uk within 48 hours of the expected delivery date, and we will work to resolve the issue.
Contact Us For any shipping queries, please email us at sales@infiniteeclothingltd.co.uk.